Shipping Policy
Order Confirmation
Once you place an order with Sneakpeakes, a confirmation email will be sent to you before the order is processed. Kindly ensure that all provided details, including your email address, phone number, and shipping address, are accurate to prevent any delays or issues in delivery.
Please verify your contact information during checkout. Any errors in your shipping address may cause delivery delays or failed deliveries.
Delivery Timelines
We strive to deliver all orders in a timely and efficient manner. Delivery duration may vary depending on product availability, location, and courier services. the products are delivered with in 7-10 days. Based on availability.
📦 Estimated Delivery Times
| Delivery Type | Timeline | Details |
|---|---|---|
| Standard Delivery | 4–24 business days | Excluding weekends & holidays |
| International Sourced | Up to 20 business days | For international/limited items |
| Limited/Exclusive | Up to 20 business days | Regular updates via email |
Sneakpeakes is not liable for delays caused by external factors such as courier disruptions, weather conditions, strikes, or customs procedures.
Stock Availability
All orders are processed subject to product availability. In case an item becomes unavailable after your order is placed, you will be informed at the earliest, and a full refund will be initiated.
Stock availability is verified before processing your order. We’ll notify you immediately if your desired item becomes unavailable.
Order Tracking
Once your order is dispatched, you’ll receive tracking information to monitor your shipment in real-time. Here’s the typical journey of your order:
Order Processing
We verify stock and prepare your order for shipment
Order Shipped
Tracking link sent to your email address
In Transit
Track via courier website or email updates
Delivered
Order received at your address
Check your email for tracking updates. You can also use the tracking link to monitor your package in real-time on the courier’s website.
Damaged Product Claims
To maintain a fair and transparent process, we have specific requirements for damage claims:
🎥 Unboxing Video Requirement
Customers are required to record a clear unboxing video at the time of receiving the package. This video must:
- Show the package from all angles before opening
- Clearly display the product condition as you unbox it
- Include visible signs of damage (if any)
- Be continuous and unedited
Claims submitted without proper unboxing video evidence may not be accepted. This protects both you and us by providing clear documentation.
✓ What Happens Next
- Submit your unboxing video within 48 hours of delivery
- Our team reviews and verifies the damage claim
- Eligible claims receive a replacement or full refund
- We cover return shipping at no cost to you
If your item arrives damaged, we will arrange a replacement or full refund at no additional cost to you. We stand behind our shipping quality.
